| Dealer Ordering Information |
To Order:
Use our new Secure
Ordering Form (which opens in a new window)
or
Call 9 am to 5 PM EST Mon. thru Fri.. 1-800-THE-KILN or
1-888-THE-KILN.
Other times leave your name, business name & your phone number on our recorder &
we will return your call first. Orders may be faxed 24 hours a day, 7 days a week. Our
catalog numbers must be used to order, not manufacturers descriptions because your order
will be going on-line directly into our computer. From outside the USA phone (856)933-2540
or fax (856)931-1240. |
Add-Ons:
In order to improve shipping speed we cannot add-on to
orders already entered into the computer system. A new order must be entered and must be
over $50. |
Back-Orders:
If something is out of stock on your order you
must notify us if you would like it back-ordered. We will not automatically backorder out
of stock items. |
Minimum:
Minimum order $50.00 net cost after discount,
otherwise a $5.00 handling charge is assessed. |
Payment:
All orders must be paid by Visa, Mastercard, or Discover. |
Freight:
Continental USA
ZIP CODE |
Order Net size
Shipped |
| $200+ |
$300+ |
$400+ |
$600+ |
$700+ |
$1200+ |
$1800+ |
| 0 - 49999 |
supplies only free UPS |
|
bisque & supplies
1/2 free UPS |
|
bisque & supplies free via truck |
|
|
| 50000 - 79999 |
|
supplies only free UPS |
|
bisque & supplies
1/2 free UPS |
|
bisque & supplies free via truck |
|
| 80000 - 99999 |
|
|
supplies only free UPS |
|
bisque & supplies
1/2 free UPS |
|
bisque & supplies free via truck |
Freight Not Included on Slip, Clay, Molds,
Kilns, Glass & Machines |
Damages:
If shipping cartons appear damaged obtain written
acknowledgement of delivery person & immediately phone the carrier & follow their
claims procedure. |
Prices:
We follow manufacturers suggested retail
pricing so prices are subject to change. |
Returns:
No returns after 10 days-then only if authorized. |
Guaranty:
Although helpful suggestions and safety tips are
shown throughout this catalog, no warranty is made nor any responsibility assumed for the
safe handling or results obtained purchasing and/or using any of the products offered for
sale. |